Rachel Dent, RN, Assistant Director of Resident CareI have collaborated for years with Cheri on various projects, and she has been an absolute pleasure to work with! She is enthusiastic and highly skilled with PCC software, and I can always count on a logical, prompt and helpful response to any question or request I have. She is also able to effortlessly communicate about IT issues and software in a way that clinical staff can understand. Cheri has been invaluable in the recent PCC roll-out and subsequent RNAO Clinical Pathways assessments at our LTC Home, and has helped us tailor the software to suit our needs in all departments, including dietary, PT and nursing. We could not have navigated this change in software without her assistance. Her experience and helpful suggestions have been crucial to the successful implementation of PCC in our Home, and I highly recommend her services.
Alison Exley, Registered Practical NurseCheri’s expertise with PointClickCare is outstanding, and her knowledge has greatly supported our LTC operations. She responds quickly and efficiently to every request, making complex issues easy to understand. Her kindness and professionalism make her a true pleasure to work with.
Sherry Davis, Registered DietitianCheri is my first contact when we have questions around Point Click Care. She was so helpful in creating a simple Dietary referral process with an at-a-glance method to prioritize risk. This has significantly improved workload management in a busy dietary department. Cheri keeps up to date with the many changes in Long Term Care documentation, is very quick to respond and is wonderful at explaining the Point Click Care system so that you can use its options to work best to meet the needs of your facility. We can't manage without her!!